
Tough Cookies Support
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Recent activity by Tough Cookies Support-
Is there a minimum order?
Yes, our minimum order is 4 meals per week.
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How do I order a Tough Cookies subscription?
Creating a goal-based subscription is as easy as this: 1. Click on the sign-up box on our homepage. 2. Select the number of days you'd like to order for. (Ex. Wed-Fri: 3 days) 3....
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How do I give the gift of Tough Cookies?
We offer e-gift cards for friends and family in just a few steps. 🎁 Head to the bottom of any page on our website. Here, you will see an option that says "gift cards". Simply click and you'...
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What is Tough Cookies?
Tough Cookies is a goal based meal delivery and subscription service based in Massachusetts. Passionate about nutrition and high quality food. We deliver fresh (not frozen) prepared meals, de...
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Do I have to order every week?
Nope, you're in total control! If you don't want to receive an order, just skip a week [link to skip a week article] (or 3!) before the deadline outlined in your Deliveries.
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Where is Tough Cookies Currently Doing Business?
We deliver all throughout the Greater Boston Area. We currently serve up to a 30-mile radius from our kitchen, located in Hanover, MA. Want to see if you are in our radius? Enter your ZIP code...
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When Can I Expect My Meals To Arrive?
We deliver on Sunday between 8AM-6PM. You will receive a text notification when your delivery is close by. If for some reason you are not going to be home to receive your meals, you can upgrade to ...
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How does ordering work?
There are three simple steps to choose your meals and get your deliveries set up: Pick your plan. Select from a range of goal based and lifestyle plans, Weight Loss, Balance, Gain Muscle, K...
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How Can I Contact You?
There are a few ways to get in touch with us. Our Customer Care team is ready to answer your questions every day, Monday through Sunday. Mon - Fri: 9AM – 5PMSat: 9AM – 5PMSun: 9AM – 5PM Call...
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Is There a Pickup Location?
Update 01/11/22: Due to COVID-19, our pickup option is currently unavailable. If for some reason you cannot receive your delivery, we do have a location where you can pick up your food. Addr...