Tough Cookies Support

Changing meals for an upcoming delivery is really quick and easy!    Once you're signed in, head over to the Upcoming page and scroll down to the order you want to change. Weekly orders are organiz...

Need a little extra time to get home from a weekend trip or stock the fridge? No problem—moving your upcoming delivery from Sunday to Monday takes just a click.     1. Open Upcoming Orders 1.Sign ...

Great job choosing your meals for your first Tough Cookies order! Here’s what happens next: 1. No Further Action Needed Once you’ve selected your meals and clicked Save, you’re all set. Your order...

We understand how important it is for our customers to have meals that fit their dietary needs. That’s why we offer a Gluten-Free and Dairy-Free (GF/DF) option that ensures your meals are both safe...

Need to skip a delivery or adjust the number of meals for the holiday? No problem! Here's how to do it: 1. Access the Manage Week Screen Log in to your Tough Cookies account. Navigate to your upco...

How Tough Cookies Keeps It Green At Tough Cookies, we’re committed to reducing our environmental impact, and one way we do this is by recycling the bags and ice packs you receive with your weekly d...

Yup, all the meals in your order will be delivered together in their insulated bag(s) on Sunday after you place your order (as long as your order is submitted by the deadline.)   🛍 Be sure to ...

We don't offer trials since we're a subscription service, but you can cancel or skip weeks at any time. Really, any time. Keep an eye out for our first-week offers so you can get a discount on you...

Creating a goal-based subscription is as easy as this:   1. Click on the sign-up box on our homepage.   2. Select the number of days you'd like to order for. (Ex. Wed-Fri: 3 days)   3....

Once you click "Submit" your card will be charged and the order will be placed. Head over to your Upcoming page to see your delivery dates and meal choices.   Your meals are prepared fresh, pa...