Tough Cookies Support

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Activity overview

Latest activity by Tough Cookies Support
  • Tough Cookies Support created an article,

    Are all of my meals delivered on the same day?

    Yup, all the meals in your order will be delivered together in their insulated bag(s) on Sunday after you place your order (as long as your order is submitted by the deadline.)   🛍 Be sure to ...

  • Tough Cookies Support created an article,

    Do you offer a free trial?

    We don't offer trials since we're a subscription service, but you can cancel or skip weeks at any time. Really, any time. Keep an eye out for our first-week offers so you can get a discount on you...

  • Tough Cookies Support created an article,

    How do I order a Tough Cookies subscription?

    Creating a goal-based subscription is as easy as this:   1. Click on the sign-up box on our homepage.   2. Select the number of days you'd like to order for. (Ex. Wed-Fri: 3 days)   3....

  • Tough Cookies Support created an article,

    Tell me about ordering and delivery

    Once you click "Submit" your card will be charged and the order will be placed. Head over to your Upcoming page to see your delivery dates and meal choices.   Your meals are prepared fresh, pa...

  • Tough Cookies Support created an article,

    What am I committing to with a subscription?

    When you create an account, we do everything we can to give you a stress-free experience. Change things up or cancel at any time! You're in complete control of your subscription. Once you sign up,...

  • Tough Cookies Support created an article,

    What should I know before I order?

    Signing up is super easy, but here are 5 things to make your experience nothing short of magical: 1. Once you create your subscription, you'll get weekly deliveries of your chosen meals unless y...

  • Tough Cookies Support created an article,

    I want to collaborate with Tough Cookies

    We love that you love us! For any collab inquiries, chat with our team at help@toughcookies.co or DM us on Instagram- here's our account! https://www.instagram.com/toughcookiesco/?hl=en 

  • Tough Cookies Support created an article,

    How can I chat with Tough Cookies?

    Whether you have a question, concern, or simply want to say hello, there are several ways you can chat with our team.   Email We are always ready to answer our emails as promptly as possible...

  • Tough Cookies Support created an article,

    Where are your meals cooked?

    We make our meals in our kitchen in Hanover, Massachusetts, and deliver all over the Greater Boston/ South Shore area. Our chefs work day and night to prepare your meals for delivery on Sunday. ...

  • Tough Cookies Support created an article,

    How do you keep your food fresh?

    Our meals are made and assembled every weekend so that they are fresh and ready for delivery on Sunday.   On Sunday, orders are taken fresh from the fridge and delivered straight to your doors...