Update: If you cannot locate the skip button, let us know via SMS chat (781-436-0235) or email (help@toughcookies.co). We will be happy to skip the desired week on your behalf.
Not going to be home on Sunday but still want your order? Here's how to reschedule to Monday
How to Skip or Unskip a Delivery
1. Sign In and Navigate to Upcoming Deliveries
Log in to your account and go to the Upcoming Deliveries section. Scroll down to find the specific order you’d like to skip. Orders are listed by delivery date, with current and future deliveries available for review.
2. Skip a Delivery
•Ensure you’re making updates before the cutoff deadline.
•Locate the order and look for the Manage Week button, next to the blue Change Meals button.
•Click Manage Week > Skip This Week.
•Confirm the skip when prompted, and wait for the page to reload to finalize your changes.
3. Unskip a Delivery
If you change your mind and our chefs still have time to prepare your meals, the option to Unskip will appear. Simply click it to reinstate your delivery.
👨🍳 Tip: Check your deadlines to ensure you have enough time to make changes!
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