Do We Recycle Bags and Ice Packs?

How Tough Cookies Keeps It Green

At Tough Cookies, we’re committed to reducing our environmental impact, and one way we do this is by recycling the bags and ice packs you receive with your weekly deliveries. By participating in this initiative, you help us make a positive difference.

How It Works

1. Receive Your Delivery: Each week, your meals arrive in insulated bags with ice packs to keep everything fresh.
2. Leave Out Your Used Bags: On your next delivery day, simply leave the old bags and ice packs in the same spot where your delivery is dropped. Our delivery team will collect them when they drop off your new order.
3. Sanitization and Reuse: We thoroughly sanitize the bags and ice packs to ensure they’re clean and ready for reuse in future deliveries.

Why We Recycle

Recycling these materials allows us to reduce waste and keep our operations eco-friendly. It also helps us maintain the quality and freshness of your meals while minimizing our carbon footprint.

FAQ

Q: What if I forget to leave out my bags and ice packs?

A: No worries! You can leave them out with your next delivery. If you accumulate several bags or ice packs, just let us know, and we’ll arrange to pick them up.

Q: How do you ensure the bags and ice packs are clean?

A: We use a thorough sanitization process that includes cleaning and disinfecting all bags and ice packs before they are reused. Your health and safety are our top priorities.

Q: Can I keep the bags and ice packs?

A: While we encourage recycling, if you’d like to keep a bag or ice pack for personal use, you’re welcome to do so. Just let us know so we can update our records.

Q: What should I do if a bag or ice pack is damaged?

A: If you notice any damage to a bag or ice pack, please set it aside and inform our delivery team. We’ll ensure it’s properly disposed of or recycled.

Q: Are the bags and ice packs recyclable if I no longer want to participate?

A: Yes, the materials used in our bags and ice packs are recyclable. However, we prefer to sanitize and reuse them to minimize waste. If you choose to recycle them on your own, please follow your local recycling guidelines.

Thank you for being part of our mission to keep Tough Cookies green! Your efforts in returning bags and ice packs make a big difference. If you have any further questions, don’t hesitate to reach out to our customer support team.